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Effective Date: [21-04-2026]

At Master Craft, we are committed to respecting and protecting the privacy of every individual who interacts with our website. This Privacy Policy outlines how we collect, use, store, and protect the information shared with us through our digital platforms.

1. Information We Collect

Through our website, we may collect personal and business-related information voluntarily provided by visitors, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Company name or organization details, where applicable
  • Enquiry, service request, or project-related information
  • Any other information submitted through forms, communication fields, or contact requests

In addition, certain non-personal information such as browser type, device information, IP address, and website usage patterns may be collected through standard analytics or website tools to help improve performance and user experience.

2. Purpose of Information Collection

The information collected through the website is used strictly for business, administrative, and transactional purposes, including:

  • Responding to enquiries and requests
  • Providing information about our services, projects, and business activities
  • Establishing and maintaining business communication
  • Processing service-related, project-related, or transactional interactions
  • Supporting internal administration, record-keeping, and operational requirements
  • Improving website functionality, user experience, and communication effectiveness

Master Craft uses the contact information collected through the website for business transactional use only.

3. Use of Personal Information

Any personal information provided to Master Craft will be used only to the extent necessary for legitimate business purposes. We do not use such information for unauthorized, unrelated, or misleading activities.

4. Disclosure and Sharing of Information

Master Craft does not sell, rent, trade, or otherwise commercially distribute personal information collected through the website.

Information may be disclosed only under the following circumstances:

  • To authorized employees, representatives, or departments within the organization for handling enquiries or business processes
  • To service providers or partners engaged for legitimate operational support, subject to confidentiality obligations
  • Where disclosure is required by law, regulation, court order, or governmental authority
  • Where necessary to protect the rights, property, safety, or legal interests of Master Craft

5. Data Security

Master Craft takes reasonable and appropriate administrative, technical, and organizational measures to safeguard the information submitted through the website against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect all submitted information, no electronic transmission or storage system can be guaranteed to be fully secure. Users are encouraged to exercise appropriate caution while sharing sensitive details online.

6. Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to understand visitor behavior, improve website performance, and enhance user experience.

These technologies are used for operational and analytical purposes only and are not intended to compromise user privacy.

7. Third-Party Websites

The Master Craft website may contain links to external or third-party websites for user convenience or informational purposes. Master Craft is not responsible for the privacy practices, content, or policies of such third-party websites.

8. Retention of Information

Information submitted through the website may be retained for as long as reasonably necessary to fulfill the purpose for which it was collected, to maintain business records, or to comply with applicable legal, regulatory, or administrative requirements.

9. User Consent

By accessing and using the Master Craft website, and by voluntarily submitting information through it, users acknowledge and consent to the collection and use of information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

Master Craft reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice. Any changes will be reflected on this page along with the updated effective date.

11. Contact Information

For any questions, clarifications, or concerns regarding this Privacy Policy or the handling of information submitted through the website, users may contact Master Craft through the contact details provided on the official website.

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